Privacy Policy
Effective Date: 1-7-2023
At Crownacy, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide when using our website and services. Please read this policy carefully to understand our practices regarding your personal data.
Information We Collect a. Personal Information: When you visit our website, place an order, or interact with our services, we may collect personal information such as your name, email address, shipping address, billing address, phone number, and payment details. b. Automatically Collected Information: We may collect certain information automatically, including your IP address, browser type, device information, and browsing activity on our website.
Use of Information a. We use the information we collect to process your orders, provide customer support, improve our services, and communicate with you about promotions, offers, and updates. b. We may use your email address to send you newsletters or marketing communications if you have opted in to receive them. You can unsubscribe from these communications at any time. c. We do not sell, rent, or disclose your personal information to third parties for their marketing purposes without your explicit consent.
Data Security a. We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure. b. We strive to protect your personal information, but we cannot guarantee the security of information transmitted to or from our website. You acknowledge and agree that you provide your personal information at your own risk.
Cookies and Tracking Technologies a. We use cookies and similar tracking technologies to enhance your experience on our website. These technologies may collect information about your browsing activity, preferences, and device. b. You can modify your browser settings to decline cookies or receive a notification when a cookie is being sent. However, please note that some features of our website may not function properly without cookies.
Third-Party Services and Links a. Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to read their privacy policies before providing any personal information.
Children’s Privacy a. Our website and services are not intended for children under the age of 16. We do not knowingly collect personal information from individuals under 16 years old. If we become aware that we have collected personal information from a child under 16, we will take steps to delete the information as soon as possible.
Changes to the Privacy Policy a. We may update this Privacy Policy from time to time. The updated version will be posted on our website with the revised effective date. We encourage you to review this policy periodically to stay informed about how we handle your personal information.
Contact Us a. If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at official@crownacy.shop
By using Crownacy’s website, you acknowledge that you have read, understood, and agreed to this Privacy Policy.
Thank you for choosing Crownacy!
Jordan Lefebvre
Owner Crownacy
Terms and Conditions
Last Updated: 1-7-2023
Welcome to Crownacy! These Terms and Conditions (“Terms”) govern your use of our website, located at www.crownacy.com/, and any related services provided by Crownacy (referred to as “we,” “us,” or “our”). By accessing or using our website, you (“user” or “you”) agree to be bound by these Terms. Please read them carefully.
Acceptance of Terms By using Crownacy’s website, you affirm that you are at least 18 years old or have obtained parental or guardian consent to agree to these Terms. If you do not agree to these Terms, you must refrain from using our website.
Ownership and Intellectual Property Crownacy and its associated logos, trademarks, and content are the exclusive property of Jordan Lefebvre. All intellectual property rights are reserved. You may not use, reproduce, distribute, or modify any content on this website without our explicit written permission.
Use of the Website a. Content: The content on Crownacy’s website is provided for general information purposes only. We reserve the right to modify, remove, or update any content at any time without notice. b. Prohibited Conduct: You agree not to engage in any conduct that violates these Terms or any applicable laws. This includes, but is not limited to, using the website for any illegal or unauthorized purpose, transmitting harmful or malicious code, interfering with the website’s functionality, or engaging in any activity that may disrupt the experience of other users. c. User Accounts: Certain features or services on our website may require you to create a user account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. d. Third-Party Links: Crownacy’s website may contain links to third-party websites or resources. We are not responsible for the availability, content, or accuracy of such external sites and resources. The inclusion of any link does not imply endorsement or affiliation.
Product Information and Orders a. Product Descriptions: We make every effort to accurately display the colors, sizes, and descriptions of our products. However, we cannot guarantee that your device’s display will accurately reflect the product’s colors. b. Pricing and Payments: All prices displayed on the website are in [currency] and are subject to change without notice. Payment for orders must be made through the provided payment options. We reserve the right to cancel or refuse any orders, and we will refund any payments made for canceled orders. c. Shipping and Returns: Please refer to our Shipping and Returns policy, available on our website, for detailed information regarding shipping fees, delivery times, and return/exchange procedures.
Privacy We are committed to protecting your privacy. Our Privacy Policy outlines how we collect, use, and disclose your personal information. By using our website, you consent to the collection and processing of your personal data as described in our Privacy Policy.
Limitation of Liability To the maximum extent permitted by law, Crownacy, its affiliates, employees, or agents shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your use or inability to use the website or any content therein.
Indemnification You agree to indemnify and hold Crownacy, its affiliates, employees, or agents harmless from any claims, losses, damages, liabilities, or expenses (including legal fees) arising out of or related to your use of the website, violation of these Terms, or infringement of any rights of a third party.
Governing Law and Jurisdiction These Terms shall be governed by and construed in accordance with the laws of Québec, Canada. Any disputes arising out of or relating to these Terms or your use of the website shall be resolved exclusively in the courts of Québec, Canada.
Modifications to the Terms We reserve the right to modify or update these Terms at any time without notice. By continuing to use the website after any changes, you acknowledge and agree to be bound by the revised Terms.
If you have any questions or concerns regarding these Terms, please contact us at official@crownacy.shop
By using Crownacy’s website, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.
Thank you for choosing Crownacy!
Jordan Lefebvre Owner, Crownacy
Shipping and Return Policy
Last Updated: 1-7-2023
Thank you for shopping at Crownacy! We want to ensure that you have a pleasant shopping experience with us. Please read our Shipping and Return Policy carefully before making a purchase.
Shipping a. Processing Time: We strive to process and dispatch orders as quickly as possible. Orders are typically processed within 2-5 business days from the date of purchase, excluding weekends and holidays. b. Shipping Methods: We offer various shipping methods, including standard and express options, depending on your location and the products ordered. Shipping costs and delivery times will be displayed during the checkout process. c. Shipment Tracking: Once your order is shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the progress of your shipment.
Returns and Exchanges a. Return Eligibility: We accept returns or exchanges within 14 days of the delivery date. To be eligible for a return or exchange, the item must be unused, unworn, and in its original condition with all tags and packaging intact. b. Return Process: i. Initiation: To initiate a return or exchange, please contact our customer support team at support@crownacy.shopwithin the 14-day return window. Provide your order details and a brief explanation of the reason for the return or exchange. ii. Approval and Instructions: Once your return request is approved, our customer support team will provide you with further instructions on how to proceed with the return, including the return address. iii. Packaging: Please ensure that the item is securely packaged to prevent damage during transit. We recommend using the original packaging if available. iv. Shipping: You are responsible for the return shipping costs unless the return is due to an error on our part (e.g., incorrect or defective item). We recommend using a trackable shipping method for your return and retaining proof of postage. c. Refunds and Exchanges: i. Refunds: Upon receiving and inspecting the returned item, we will process the refund to your original payment method within 2-7 business days. Please note that the original shipping fees are non-refundable. ii. Exchanges: If you would like to exchange an item for a different size, color, or style, please indicate your preferred replacement when initiating the return. Exchanges are subject to availability. If the requested item is not available, we will process a refund for the returned item. d. Non-Returnable Items: The following items are non-returnable:
- Intimate or sanitary goods (e.g., underwear, swimwear) unless in their original, unopened packaging
- Custom-made or personalized items
- Sale or clearance items (unless defective) e. Damaged or Defective Items: If you receive a damaged or defective item, please contact our customer support team within 48 hours of delivery. We will arrange for a replacement or refund, depending on product availability.
Contact Us If you have any questions or need assistance with your order, please contact our customer support team at support@crownacy.shop. We are here to help!
Please note that by placing an order with Crownacy, you acknowledge and agree to comply with our Shipping and Return Policy.
Thank you for choosing Crownacy!
Jordan Lefebvre Owner, Crownacy